SHIPPING (in short)
We ship via USPS Priority Mail 1-3 Days, with tracking. Typically we need 2-5 days to produce your order. In case of a delay, we will email you prior to shipping.
Need it faster? Send us an email: firstname.lastname@example.org
|Purchase Price||Shipping & Handling|
|$0 - $74.99||$8|
|$75 and up||Free Shipping|
INTERNATIONAL SHIPMENTS - Please contact us before purchasing.
RETURNS (in short)
If you don't absolutely love your candles, we accept returns. Please contact us within 30 days.
Returns must be in all the original packaging.
Candle(s) returned must be in new and unused condition.
Proof of purchase is require.
Shipping charges are not refundable.
Buyer pays return shipping.
Because custom orders are made just for you, they are not returnable.
Our candles are meant to be lit and enjoyed. They are translucent in nature and will emit a warm glow from the inside when burned. We put the utmost care into assuring our candles burn with a steady, even flame. Because they are unscented you are free to enjoy the aroma of your food, wine or favorite scent.
Each of our rustic candles are hand poured, slowly, one at a time. To achieve our signature rustic effect we make our candles in very small batches. Our processes are very similar to traditional candle making techniques that date back hundreds of years, yet we have added our own touch to bring you a truly unique pillar candle.
The color and markings will vary from candle to candle, making each a one of a kind piece.
We invite you to explore...
We try to answer as quickly as possible. However, we make candles during the day and can't always get away. Please allow 24 hours.
You are also free to call us at 347-766-7342 (Monday - Friday 9-5 EST)